Shipping & Returns
Fast, secure shipping and hassle-free returns for every order
Order Processing & Shipping
Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Information We Collect
Shipping Methods & Delivery Times:
| Method | Estimated Delivery | Notes |
|---|
| Standard Shipping | 5–10 business days | Free for orders over $100 |
| Express Shipping | 2–5 business days | Additional fee applies |
| International Shipping | 7–21 business days | Customs may affect delivery |
Tracking information will be emailed once your order ships.
Shipping Fees
- Standard: Free (for orders over $100)
- Express: Calculated at checkout
- International: Varies by destination
Returns & Exchanges
Eligibility:
- Returns accepted within 30 days of delivery
- Items must be unused, in original packaging, and in the same condition as received
Non-Returnable Items:
- Customized or personalized wigs
- Gift cards
How to Return:
- Contact support: support@[BrandName].com
- Provide order number and reason for return
- Receive return authorization and instructions
- Ship back using tracked service
Refunds:
- Refunds will be processed within 5–7 business days after we receive the returned item
- Original shipping costs are non-refundable
Refunds:
- Exchanges available for different styles or sizes, subject to availability
Lost or Damaged Packages
If your order is lost or damaged during shipping, contact us within 7 days of delivery. We will assist with a replacement or refund after verifying the issue.
Contact Us
For shipping, returns, or exchange inquiries:
Email: support@gmail.com
Phone: +880 123 456 789
